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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Hilton Tulum Riviera Maya All-Inclusive Resort features 735 guest rooms and suites, 13 on-site restaurants and bars, and nine pools overlooking the white sand beaches of the Riviera Maya. This 4-star Tulum hotel offers a luxury spa, a kids' club, and a private beach area for guests to enjoy.

Rooms & Amenities

All guest rooms and suites are equipped with air conditioning, a flat-screen TV with satellite channels, a minibar, coffee machine, and private balconies providing resort or ocean views. Selected accommodations also feature patios, enhancing the relaxed atmosphere of this all-inclusive resort.

Dining & Drinks

Dining options include 13 restaurants that serve a range of cuisines, including Mexican, Italian, and Asian dishes. Guests can enjoy buffet breakfasts, casual lunches, and fine dining experiences throughout their stay.

Leisure & Activities

Hilton Tulum offers a variety of leisure facilities, including nine pools, access to a private beach, and a luxury spa featuring hydrotherapies and beauty treatments. Activities such as snorkeling and themed entertainment nights provide guests with daily enjoyment.

Family-Friendly & Business Services

For family fun, the property includes a children's playground and kids' club, catering to younger guests with dedicated activities. Business facilities feature flexible indoor and outdoor event spaces suitable for meetings and celebrations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
2 persons
455 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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Family Queen Room
Max:
2 persons
455 sq. feet 
Bed options:
2 King Size Beds
Air conditioning
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Queen Room
Max:
2 persons
455 sq. feet 
Bed options:
2 King Size Beds
Air conditioning
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Tulum 12.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 26.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Water sports
  • Yoga class
  • Sports trainer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Nearby
Playa Chemuyil
1700 ft
Restaurants
Mikado
2000 ft
Mza 18 Avenida Xcacel Lote 1 Plano 2 at Catalonia Riviera Maya

Reviews and Ratings <br />

Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
8.0/10
Great
Rooms
8.8
Location
9.2
Service
8.2
Dining
5.8
Guest reviews
8.0/10
based on 5 reviews
8.0
8.0/10 based on 216 reviews
Joshua
United Kingdom, February  2025
7.6/10

The resort spa offers a relaxing getaway with modern amenities and spacious rooms. The cleanliness of the hotel is impressive, and I really appreciated the welcoming atmosphere created by the attentive staff. On the downside, the dining options didn’t quite meet my expectations, particularly at breakfast where there could be more variety. Also, while the pool area is nice, it could use a bit more privacy as it felt crowded at times.

Rooms
9.0
The rooms were spacious and modern, providing a clean and comfortable stay.
Service
8.0
The service was attentive, and I felt well taken care of throughout my stay.
Location
9.0
Set in a convenient area, the resort is close to the beach, making it easy to enjoy the ocean.
Dining
5.0
Dining was decent, but I found the breakfast menu limited and could have benefited from more options.
Facilities
7.0
The pool area was nice but could be more private; it felt a bit busy at times.
Oliver
United Kingdom, January  2025
8.2/10

My stay at the resort was quite lovely, with clean and spacious rooms that made for a comfortable experience. The amenities were fantastic, and I particularly enjoyed the serene pool area. However, I felt that the dining options could have been a bit more varied, especially during breakfast. Overall, it was a nice experience, though the Wi-Fi charges were a drawback.

Rooms
9.0
The rooms were clean and spacious, providing great comfort during my stay.
Service
8.0
The service was attentive, offering helpful assistance whenever needed.
Location
8.0
The resort is situated in a peaceful area, perfect for relaxation but still reasonable distances from local attractions.
Dining
7.0
While the food was decent, the breakfast options felt a bit limited and lacked variety.
Facilities
9.0
The pool area was well-kept and provided a tranquil spot to unwind after a long day.
Lily
United Kingdom, December  2024
7.8/10

I really enjoyed my stay at this resort spa! The rooms were spacious and modern, providing a comfortable escape. The location right by the beach was fantastic for relaxation and beach walks. However, I found the dining options a bit lacking during breakfast hours. The amenities were mostly excellent, but a couple of them could use some improvement. Overall, it was great value for what I paid!

Rooms
9.0
The rooms were spacious and modern, offering a clean and comfortable environment.
Service
8.0
The staff provided attentive service; they were responsive and eager to help with any requests.
Location
10.0
The hotel was perfectly situated right next to the beach, making it easy to enjoy the sun and sand.
Dining
5.0
The breakfast options were limited, which was a bit disappointing.
Facilities
7.0
The amenities were mostly top-notch, but I noticed that the pool area could be improved with more loungers.
Simon
United Kingdom, October  2024
8.6/10

My stay at the resort was quite relaxing, boasting a clean and comfortable atmosphere with a stunning view of the ocean. I really enjoyed the modern facilities, but I was a little disappointed with the dining options, which could have offered more variety. The staff was attentive, contributing to a pleasant experience overall, but the lack of included Wi-Fi was a downside for me.

Rooms
9.0
The rooms were spacious and modern, providing a very comfortable stay.
Service
8.0
The staff was attentive and accommodating throughout my visit.
Location
10.0
The resort was ideally situated with stunning views of the ocean and easy access to the beach.
Dining
7.0
While the dining experience was pleasant, the menu could have used more variety, especially for breakfast.
Facilities
9.0
The pool area was beautifully maintained and added to the overall relaxation vibe.
Dominic
United Kingdom, October  2024
8.0/10

I had a pleasant stay at the resort, where the rooms were clean and offered a cozy atmosphere. The staff was genuinely helpful, making my experience enjoyable. However, I was a bit let down by the dining options, as the breakfast was rather limited. The pool area was beautiful and well-kept, although I wished Wi-Fi had been complimentary. Overall, the value for what I paid was decent.

Rooms
8.0
The rooms were clean and provided a cozy atmosphere, which made for a comfortable stay.
Service
9.0
The staff was genuinely helpful and made my stay more enjoyable.
Location
9.0
The resort is conveniently located near the beach, which was a big plus for my trip.
Dining
5.0
The dining options were limited, particularly the breakfast selections.
Facilities
9.0
The pool area was beautiful and well-kept, perfect for relaxation.
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Rooms and Guests2 Guests, 1 Room